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Go to the shopWe’re sorry if you’ve experienced difficulty with your Genteel product. Please know that we stand behind our guarantees and warranty.
Due to FDA requirements, the returns process requires a unique RMA# which can only be issued by our Support staff. If you have not received an RMA# please contact our team before completing the form below:
503.862.6498 or support@mygenteel.com
We cannot process a return (and provide a refund or replacement) without this process being completed. We apologize in advance for the inconvenience.