Pauline
Genteel Plus Kit - Personal Lancing Device
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Go to the shopOur Guarantee
At Genteel, we stand behind our 30-day money-back guarantee. If, for any reason, you're not completely satisfied with your Genteel lancing device, we’ll gladly issue a refund once the device is returned. Please contact our Support team to request an RMA# to begin the return process.
In addition, all purchases are backed by a 1-year manufacturer's warranty. This covers the device's functionality for the first year after purchase. While many of our customers have enjoyed their devices for 5+ years, if your Genteel device stops working within the first year, simply reach out to our Support team. We’ll work with you to resolve the issue and provide any necessary replacement parts to ensure you continue enjoying pain-free blood sugar testing
CONTACT SUPPORT
1-503-862-6498
support@mygenteel.com
Please note: Due to FDA restrictions, we cannot accept returns or issue refunds on opened boxes oflancets, used contact tips, or nozzles. Returns and refunds also require an RMA# issued by our Support team.
Reviews About Genteel
My experience dealing with your Company was A1! You could not haven been more helpful and professional.
My problem with the product was that I have an abhorrence of needles and I just couldn’t work through that barrier.
Thank you millefois for all of your empathetic assistance. Merci!
This device is worth every penny! For those of us who had to watch their loved ones wince in pain.. no more! I highly recommend the purchase.
Thank you!!
Maha T
Genteel Exclusive Plus Kit - Personal Lancing Device
Price is a little higher than I feel it should be in some ways, but dealing with lancets in the fingers or needing to press them in so hard to get a test drop. This thing is wonderful.
Larry F
Genteel Plus Kit - Personal Lancing Device
I like the painless blood draws. It's also fun to decorate the Genteel which adds to its nice aesthetic. I shared the device with my doctor who had never heard of it. I encourage anyone to choose Genteel over other lancing devices.
Penelope P
Genteel Plus Kit - Personal Lancing Device
Just what we needed. The post office sent them on a journey throughout New England but Genteel got them out quickly and they were the right piece. Thank you!! Love this test mechanism- my daughter with Down Syndrome is completely independent using it!
Gerry K
Replacement Contact Tips
Customer service is very timely. Any time I had a question or concern, it was dealt with immediately. It's very refreshing to know that there are still companies out in the marketplace that really do "care".
Thankfully,
Gina D
Butterfly Touch Lancets
