Delivery

All orders have unique shipping options and range in price. Your order will include a subsequent email with delivery tracking information. If you have any questions about your order please call our customer service team at 503.862.6498 .

We will ship your order within 1 business day of receipt of order. However, we cannot guarantee the timeliness of delivery as we do not have control over shipment once it leaves our possession.

Returns

For your peace of mind, we offer a 30 day money back guarantee on all lancing devices. We also offer a 1 year manufacturer warranty in case your device has any issues. (That said, we have customers who have been using their device for 10+ years. We make these devices in the USA and they are built to last.) Our return policy does not extend to our lancet or accessory products. All sales on lancets, device parts or accessories are final. 

Help

If you have any questions or need any support, please feel free to reach out to us at any of the options below

Email: Support@mygenteel.com

Phone: 503-862-6498